The April 2021 release brings lots of enhancements to Paligo, including an integration with Wiris MathType, better Zoomin integration, and Schematron for creating custom authoring rules. We have also made improvements to the Freshdesk integration and image uploads, and we've added a new "Follow" feature for topics.
And you'll notice we have a stylish new theme too!
New Theme and Resizable Content Manager
The first thing you'll notice is that there's a new theme for this release. The new theme is a little brighter, cleaner, and bolder, with a hint of light and dark blue nuances as the base. We call it the Ocean theme and we hope you think it will be like a fresh ocean breeze. (It's still possible to switch back to the old theme in your profile if you're not a fan of ocean breezes).
But it's not only a fresh coat of paint, we've also added some extra functionality for the UX. You can now resize the Content Manager, which is going to be especially useful for those of you with lots of nested folders and long topic names. The resizing feature is available in both the new theme and the classic theme.
To find out more, see Resize the Content Manager Sidebar.
Customize your Activity Feed on the Dashboard
We know this one has been on the wish list of many users for some time.
Ever wanted to limit your dashboard's activity feed so that it only shows information that's of interest to you? Well now you can, thanks to the new activity feed filters. You can use them to restrict your activity feed so that it only shows notifications about particular users or particular activities.
We've also added the ability to filter which activity feed notifications are sent to Slack and MS Teams (if you use those integrations).
To find out more, see Filter your Activity Feed, Change the Channel and Filters for MS Teams Notifications, and Change the Channel and Filters for Slack Notifications.
New and Improved Zoomin Integration
With our latest release, we have a tighter and improved integration with Zoomin. It no longer requires a custom backend configuration but can be enabled directly in the Settings view as all other integrations.
Use all of the advanced authoring features in Paligo to create your content, including content reuse, filters, and taxonomies. Then publish to Zoomin as your delivery platform and content hub.
As before, the Zoomin integration is available on the Enterprise plan. To find out more, see Zoomin Integration.
A More Powerful Math Editor with Wiris MathType
We now integrate with Wiris MathType, which is a powerful math editor that's ideal for those of you who need to include complex math in your content. MathType is available to use, but does require a subscription and is available on the Enterprise plan. (Of course, we still have the free built-in math editor too on all plans)
Any equations made with the previous math editor will be compatible and work with the new MathType editor.
To find out more, see Mathematics.
Follow a Topic or Publication
With the new Follow feature, you can receive notifications whenever another user makes a change to a topic or publication. This is a great way to keep up-to-date with content that is especially important to you.
Once set up, you will get notifications when a user makes changes to the content or the structure, or if they rename a component.
To find out more, see Follow or Unfollow Components.
Easier Image Updates and Uploads
We've made some improvements to the image uploading process to make it easier. Now when you upload image files, Paligo will automatically detect if you already have images with the same name already in your media library, even when batch uploading. Then you can choose to update the existing images or add the new images to go alongside the existing ones.
Paligo can also tell if the files you are uploading are language variants of existing files, and again, you have the option to update. We've also made it easier to update your language variant images from the image details dialog.
Another notable improvement is that you can now drag and drop an image directly from your computer file browser into your topics to add it where your cursor is. This opens the image dialog so you can add metadata or select where to store it.
To find out more about these improvements, see Add an Image, Add an Inline Image, Upload Images to the Media Library and Translate Images.
Create Custom XML Authoring Rules with Schematron
Now you can validate your XML according to:
The Paligo XML schema
A Schematron file provided by Paligo (Paligo recommended rules)
A custom Schematron file, where you can define your own custom authoring rules. For example, you could use Schematron to create a rule that a topic can only contain one procedure or that authors should not use bridgehead titles but sub sections instead.
When you edit your topics, you can choose which validation rules to apply.
The Paligo recommended rules Schematron applies to all plans. The custom Schematron option is available on the Enterprise plan. To find out more about using the different types of validation, see Validation.
Article Updates and Cross-References in Freshdesk
Our Freshdesk integration has been lagging behind some of our other help desk integrations, like Zendesk, Salesforce, and ServiceNow. But with this release our Freshdesk support is catching up with proper support for cross-references and article updates. So you can update a topic in Paligo, publish it to Freshdesk and it will update the matching article, rather than create a new one. That'll make it much easier for those of you using Freshdesk to manage and publish your topics and articles.
To find out more, see Map Content from Paligo to Freshdesk.
Other enhancements and fixes
There are also a number of other enhancements, bug fixes, and other updates in this release.
Improved accuracy of storage statistic on the Dashboard. There were some inaccuracies in what resources were shown as being reused in some lists in Paligo. For example, cross-references would sometimes count as reuse. This has been improved, and we now list cross-references separately in the Structure view and Resource view.
Improved comparison of snapshots with deleted paragraphs.
Fixed issues with broken links after selectively publishing a single topic using Preflight.
Fixed issue where original language titles would be used when publishing multiple languages through Preflight.
Fixed issue where Zendesk settings would reload multiple times in the publish window.
Improved usability for large variable sets tables in the variable set editor.
Fixed issues with updating Publication XML content.
Fixed issue where the API would sometimes incorrectly return a 500 error when trying to update an image.
The path in the images content_url property could sometimes be incorrect. This has been fixed.
Unavailable layouts are no longer selectable in the publishing window, which could previously be confusing.
Contribution and review
Fixed issue where a “Resource not found” error would sometimes show when commenting on a new topic.
Fixed issue where assignment assignees would receive reminder notifications even if they had already completed the assignment.
Locked content could previously be edited in the contribution editor. This has now been fixed.
Fixed issue with batch publishing FTP outputs.
There was a problem with importing references in the OpenAPI import which has been fixed.