Discover how to change the settings of a Salesforce Nested Layout. You can control the mapping, set the image size, and more.
Each custom Salesforce Layout has settings that you can use to control how Paligo publishes content to Salesforce Knowledge. These include options for changing the image resolution, mapping (Salesforce Nested Layouts only), and labels.
Note
We recommend that you do not change the settings in a Salesforce Layout until you understand how the mapping works (see Mapping with a Salesforce Knowledge Layout and Mapping with a Salesforce Nested Layout. If you change the settings without understanding how they affect the mapping, you may get unexpected results.
To edit the Salesforce layout that you want to edit:
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Select Layout in the top menu.
Paligo displays a list of Layouts. The list is empty if there are no custom Layouts in your Paligo instance.
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Select the Salesforce Knowledge Layout or Salesforce Nested Layout that you want to edit.
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Apply your changes to the layout. The settings are:
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TOC and chunking (Salesforce Nested Layout only)
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Chunk section depth, see Control the Mapping to Navigational Topics.
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Images
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Image size, see Set the Image Size for Salesforce Knowledge.
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Languages
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Hide missing translations, see Hide Missing Translations for Salesforce Knowledge.
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Salesforce
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Create article for the section topic, see Generate Articles for Navigational Topics (Salesforce Nested Layout only)
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Use Separate styling for label, number, and title in formal elements, see Add a Class to Labels, Numbers, and Titles in Salesforce.
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Select Save.
You can now use your custom Salesforce Layout to Publish to Salesforce Knowledge.
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