Intercom is a third-party service that provides chat features for websites. If you have an Intercom account, you can set up a chat widget and get it to display on your Paligo HTML5 help site. For example, you could have a Paligo help center website and use Intercom chat to direct users.
The Intercom integration is only available on HTML5 layouts.
To set up the Paligo-Intercom integration so that you can use Intercom chat with your HTML5 output:
Select the Layout tab in the top menu.
Select the layout to be updated or Create a Layout.
Select Analytics and other integrations in the sidebar.
Enable the Use cookie consent popup by setting it to Opt-out.
To learn more about the cookie consent banner, see Enable or Disable Cookie Consent Popup.
Enter the Intercom App ID in the Intercom chat field.
When you use this layout to publish your content, Paligo will include the Intercom chat ID in the output. You can then host the Paligo output on a web server and use Intercom to set up the chat features that you want to be added to the documentation site. To learn how to set up Intercom, see the official Intercom documentation.