The search engine is an often overlooked part of a Help Center and yet it is vital to its success. After all, there's no point in having excellent articles if your customers can't find them!

For your Paligo HTML5 Help Centers, you have several possibilities for the search feature. There are two built-in search engines that you can use and these provide a basic search that can find relevant answers quickly on smaller projects. But for a more powerful and feature-rich search, you can also use a Third-Party search engine service and connect it to your Help Center. These services require a subscription, but are capable of searching large projects quickly and also support more advanced features such as synonyms, federated search, and faceted search.

To find out about the various search engines you can use, see What Search Engines does Paligo Support?. We also have a Search Engine Comparison to help you make the right choice for your Help Center.